PRIVACY POLICY
Your home stays private.
Last updated 29 September 2026
What Sortwise receives
Sortwise is operated by ARTREFINERY, an Indian sole proprietorship. When you use it, you may provide your name and email through sign-in, photographs of your space, project details, instructions, generated plans, drawings and finished-room previews. This release accepts photographs only.
How we use it
We use this information only to identify your account, analyze the space you submit, create your organizing plan and visuals, save your projects, produce your PDF, provide support, understand service usage and protect the service from misuse. We record basic usage totals such as page views, photo selections, projects, plans and payments. Before sign-in, a random browser identifier is used only to count anonymous visits and photo selections; it is not linked to your photographs or identity. After sign-in, your email and activity dates are recorded so the Sortwise owner can understand service usage. The owner dashboard does not display photographs or project contents.
AI processing
With your agreement, your submitted photograph and instructions are sent to OpenAI to create the requested plan and visual guidance. Cloudflare provides hosting and project storage. These providers may process data outside your country under their own service policies. Do not include faces, identity documents, financial records, passwords, medication labels or other sensitive information unless it is essential to your request.
Payments
If you buy a project pass after checkout is enabled, Razorpay processes the payment. Sortwise stores the project-pass type, price, currency, order reference and purchase status so we can provide the pass and help with payment questions. Sortwise does not receive or store your card number or bank credentials.
Storage and deletion
Projects expire after 45 days without activity. Expired projects are removed when your project or project history is accessed; this release does not yet run a daily background purge. Anonymous visit and photo-selection records are kept for up to 90 days and older records are cleared when the owner opens the dashboard. You can delete an individual project sooner, or delete your saved projects, free-use records and signed-in usage records from the Account page. Downloads you keep on your device are under your control. Deleting Organizer data does not delete your ChatGPT account or independently retained service-provider logs.
Public reviews
Reviews and comments are public. You may use a display name or choose Anonymous to hide your name publicly. We associate each review with your account so you can update or remove it, but do not publish your email or account details. Reviews remain until you remove them, delete your account data, or the owner removes them. Avoid including personal information in your comment.
Sharing
We do not sell your personal information or home photographs. Apart from reviews you choose to publish, information is shared only with service providers required to operate Organizer, process AI requests, store projects and, when enabled, process payments.
Your choices
You may download your plan, delete your saved data or stop using the service at any time. For privacy questions, contact art@artatak.co.